Customer Relationship Management: How to Romance Your Customers
As a creator, you know the world we live in today. It is a world where your product or service can be marketed globally. But at the same time, you may find that your competitors copy you and even offer a lower price. This is a situation you do not want to find yourself facing. Luckily, getting the lowest price is not always the only thing important to customers. They also look at the experience they have with each person or company they do business with. So, let’s outsmart the competition. How can you improve your customer relationship management?…

Miriam Vializ-Briggs is a marketing consultant with 25+ years of marketing strategy and execution experience, garnered as an executive at IBM, American Express and Kraft General Foods. She has created solutions and marketing strategies in a number of industries including banking, biotech, packaged goods, energy, healthcare, industrial, insurance, restaurants, retail, and travel & entertainment.
Miriam Vializ-Briggs is a marketing consultant with 25+ years of marketing strategy and execution experience, garnered as an executive at IBM, American Express and Kraft General Foods. She has created solutions and marketing strategies in a number of industries including banking, biotech, packaged goods, energy, healthcare, industrial, insurance, restaurants, retail, and travel & entertainment.



I got a question from someone the other day who just launched her business. She was interested in knowing how to get feedback from trusted sources on her initiatives. It’s a good question. In addition to using the standard consumer research techniques, my advice was this: create an advisory board.
Recently, on holiday to Tenerife, Canary Islands, Spain, I was reminded by a great-grandmother of one of the keys to being a successful salesperson. She said, “give your customer your best advice.” Sounds simple, right?
Maintaining strong relationships with your customers, prospects, and partners is key to help your business stay top of mind against your competitors.
Are you interested in OPM–other people’s money? I am! So what exactly does that mean?



